The Guild Annual Conference 2019 was an outstanding success with record numbers of Members in attendance. Almost 450 Members from across the UK attended the conference, which was held at the QEII Centre in Westminster, London on 17 January 2019.
The agenda of the conference was packed with interesting speakers and industry experts who shared their knowledge on a wide array of property related topics. Speakers on the day included entrepreneur and author Royston Guest, along with Anthony Codling, CEO at Rummage4Property, who pointed out that while certain aspects can be done online, buying a home will always require some personal interaction. Letting expert and trainer, Sally Lawson, shared some insightful tips on maximising potential earnings in the lettings market. The Guild’s in-house Compliance Officer, Paul Offley, briefed agents on the importance of staying within the boundaries of the law.
One of the highlights of the day included a property panel discussion around the possible trends and elements that could emerge and impact the property market in the future, one being the regulation of estate agents and other legislative changes. Chaired by property journalist Graham Norwood, the panel consisted of Matt Prior, who works for the Ministry for Housing, Communities and Local Government, Property Ombudsman, Katrine Sporle CBE, Neil Cobbold, COO of PayProp UK, and Paul Offley, Compliance Officer at GPEA Limited.
Iain McKenzie, CEO of The Guild of Property Professionals, said: “It was amazing to have such a fantastic turnout and share knowledge and insight regarding our industry. This year the event was massive, and the calibre of the speakers was remarkable. Apart from being a great networking opportunity, the conference is a chance for agents to learn and share information that will help them remain ahead of the curve.”
During breaks, agents had time to visit exhibition stands, including those from the conference’s main sponsors: PayProp, Peach Software, Flatfair and OnTheMarket.
Towards the end of the conference, 43 bronze, silver and gold awards for sales and lettings and two special awards were presented by British TV presenter, Rachel Riley and Iain McKenzie, CEO of The Guild. Awards for best overall Guild agents were also presented.
The Guild Awards were sponsored by The Telegraph and Reapit. They were also partly powered by The ESTAS, the only industry awards based solely on reviews. Founder of The ESTAS, Simon Brown, said: “Customer service is a vital element in the estate agency business. Integrating customer feedback into The Guild’s judging process demonstrates how important the customer experience is to The Guild and makes these awards even more valuable.”
McKenzie said: “The Guild Awards is a much-anticipated fixture on our calendar, and this year’s event was another huge success. It was great to be able to get together and celebrate excellence within our network. Congratulations to all agents and offices that received awards this year, and all the best for 2019.”